UX and CRO

Conversion Rate Optimization (CRO) is a methodology which focuses on optimizing different components of your digital marketing strategy (website, mobile applications, blogs, etc.) in order to ensure the highest possible conversion rate. User Experience or UX plays a big part in CRO, as seamless UX shows higher conversion rates, while a fragmented experience will leave users looking for alternatives. It should be noted that CRO takes more than just brilliant UX design, and marketers must adopt several CRO best practices to ensure their campaigns are effective.

How to Design and Improve User Experience

UX is defined as the combination of all user responses when dealing with a system or a product/service. This includes their individual perception, ease-...  

Conversion Rate Optimization (CRO) is a methodology which focuses on optimizing different components of your digital marketing strategy (website, mobile applications, blogs, etc.) in order to ensure the highest possible conversion rate. User Experience or UX plays a big part in CRO, as seamless UX shows higher conversion rates, while a fragmented experience will leave users looking for alternatives. It should be noted that CRO takes more than just brilliant UX design, and marketers must adopt several CRO best practices to ensure their campaigns are effective.

How to Design and Improve User Experience

UX is defined as the combination of all user responses when dealing with a system or a product/service. This includes their individual perception, ease-of-use, and efficiency in terms of desired outcomes. While UX can be highly subjective, marketers should look at the top trending UX design trends when creating online collateral. Check if Your User is Experience Keeping up with These 8 UX Trends for 2019 in our quick round-up.

CRO Best Practices to Remember

  • Given that CRO has a direct impact on your marketing ROI, marketers should:
  •  Build a responsive website with mobile optimization
  • Establish their social media presence across Twitter, LinkedIn, YouTube, Facebook, etc.
  • Strategically insert calls to action (CTA)
  • Create detailed contact forms
  • Offer multi-lingual website versions
  • Track website traffic and activation channels
  • Ensure SEO optimization

 

We discuss these CRO best practices and share a formula to calculate your monthly income based on conversion rates in this article: What Is CRO and How Does It Impact Your ROI.

More About UX and CRO

CRO is a marketing must-have as it directly links your activities with leads, and conversions, ultimately driving returns. In addition to optimizing UX, there are several other steps you can follow. Read our 10-Step Strategy to Drive Conversion Rate Optimization for a Website to get started. UX helps in increasing the conversion rate by guiding users towards products, helping complete a sale, and access support services without any gap or delay.

It’s all about serving up seamless, strategic and engaging experiences. 

Scroll down for the latest insights, news and updates on UX and CRO.

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Cyberbullying: Is Your Brand Safe by Design?

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Articles Intermediate 3 mins read Nov 22, 2019

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Refresh and upgrade your website for conversions in 2020 using this 3-step CRO process with tips to help you get started.

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David Roussain Chief Marketing Officer, G5

Articles Intermediate 3 mins read Nov 21, 2019

Maximizing your company’s website for conversion potential should be a priority, but in the competitive real estate industry where online users are inundated with endless search results, it should get even more strategic, says David Roussain, chief marketing officer, G5.

Is It Time to Rethink Corporate Websites — Again? 

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This article will examine how the corporate website fits into the current and future digital marketing landscape and how marketers can adapt to a changing environment.

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