Even though CRM is a mature industry, it is one that’s constantly evolving and innovating! Advancements in technology have led to a new level of enhancement of CRM software features and functionalities, capable of quantum changes in productivity, efficiencies, and ultimately - customer experiences.
In this maze of technology advancements and every new ‘next best thing’ in CRM system features and functionality, what should you, as the leader of a high-growth business, be prioritizing when it comes to evaluating CRM readiness for 2020 and beyond?
In this eBook you will find:
- The 7 trends and technology advancements we believe are changing the CRM game for 2020, including Verticalization, AI and Mobile
- Notes on the key aspects, usefulness and feasibility of each trend for Sales, Service and Marketing stakeholders
- BONUS HIGHLIGHT:
- Exclusive commentary and predictions from top CRM leaders and practitioners all through the eBook, including Salesforce Pardot, Zoho, Pega and more!
Download this ebook now to know the details of these emerging trends in CRM for enterprise businesses and gear yourself for a technology warpath as we head into 2020.
Download The ebook Now!
