Omni Channel Customer Experience

    Retailers and E-Commerce Get Support From Alibaba Cloud to Fight Coronavirus

    Pooja Deshpande Jr Editor, Ziff Davis B2B

    Martech News

    2 mins read Mar 17, 2020

    Customized solutions from Alibaba Cloud will help E-Commerce and retailers solutions to ensure business continuity which is impacted by coronavirus outbreak.

    Lessons from SAP’s Digital Transformation to Drive an ‘Even Better Customer Experience’

    Chitra Iyer Editor in Chief, Ziff Davis B2B

    Digital Transformation

    10 mins read Oct 03, 2018

    See how SAP, as a large enterprise, manages ‘customer first digital transformation’ and how it balances the core components of its technology-enabled Customer Experience strategy.

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