Indrajeet Deshpande Contributor, Ziff Davis B2B
AI can help marketers enhance customer engagement drastically. We look at how marketers can use AI-powered tools to boost customer engagement with insights from CleverTap.
Ameya Dusane Sr. Content Operations Associate, MarTech Advisor
Automated Intent Recommendations and Data-Training Means New and Better Virtual Agents Can be Up-and-Running in Minimal Time Without Any Need for Technical Staff.
Ameya Dusane Sr. Content Operations Associate, MarTech Advisor
The platform enables intelligent two-way conversations between businesses and their customers across multiple communications channels like mobile messaging, voice, and webchat.
Henry Vaage Iversen Co Founder and CCO, Boost.ai
As technology makes it possible to automate even the most complex requests in a matter of seconds, the phrase “as fast as humanly possible” is not likely to survive the new decade.
Abinash Tripathy Founder and Chief Strategy Officer, Helpshift
Society and commerce are approaching the point where AI and automation are necessary to meet the rising customer service needs and expectations of those accustomed to an Amazon-level customer journey. ...
Sairam Vedam Chief Revenue Officer, Kore.ai
In a world overwhelmed with content, marketers can ensure their story stands out, writes, Sairam Vedam, CMO, Kore.ai.
Ameya Dusane Sr. Content Operations Associate, MarTech Advisor
Observe.AI also announced a long-term strategic partnership with Microsoft. With this partnership, Microsoft customers can leverage Observe.AI’s platform through its Azure marketplace.
Ameya Dusane Sr. Content Operations Associate, MarTech Advisor
Vendors are selected for Innovation Awards based on the core innovation of their product or service.
Henry Vaage Iversen Co Founder and CCO, Boost.ai
While the telco industry faces many challenges, conversational AI can help alleviate some of these challenges. A virtual agent built on the right technology can automate much of the mundane work ...
Ameya Dusane Sr. Content Operations Associate, MarTech Advisor
New developer-first platform allows businesses to incorporate social and direct messaging into all customer workflows
