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Abinash Tripathy CEO - Helpshift

Abinash Tripathy is co-founder and CEO of Helpshift, the world’s leading customer support platform for mobile. Abinash is utilizing his 20 years of experience with technology and CRM to re-imagine CRM for the post-PC era. Prior to founding Helpshift, Abinash created and ran a number of early and growth stage companies where he was responsible for conceptualizing and delivering the world’s first IP-based Voicemail/Unified communications, Mobile Photo Messaging (in Japan) and MMS products to the market. He started his career at Oracle where he wrote the first in-house CRM solution.

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Customer Experience - Article

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Why it’s Imperative the Human Customer Service Model Moves In-App — Why it’s Imperative the Human Customer Service Model Moves In-App

Abinash Tripathy, co-founder and CEO at Helpshift discusses findings of their survey, which shows that one in 5 mobile users seek help in-app making this a must for companies.
by Abinash Tripathy Jan 26,2016

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