What Customers Want in 2019


While it's never been easier to be a consumer, it's never been harder to be a merchant. To help decode the complex eCommerce landscape, we asked 5,000 shoppers to tell us their purchasing habits — how they shop, what makes them loyal, how they view fraud, and what keeps them from completing a purchase.

What you will get from this report:

  • Learn how consumers are really shopping
  • Understand why even motivated shoppers abandon their carts
  • Gain insights on how to optimize the purchase journey, boost approval rates, and cultivate trust

  • Download Now!



    While it's never been easier to be a consumer, it's never been harder to be a merchant. To help decode the complex eCommerce landscape, we asked 5,000 shoppers to tell us their purchasing habits — how they shop, what makes them loyal, how they view fraud, and what keeps them from completing a purchase.

    What you will get from this report:

  • Learn how consumers are really shopping
  • Understand why even motivated shoppers abandon their carts
  • Gain insights on how to optimize the purchase journey, boost approval rates, and cultivate trust

  • Download Now!

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